Privacy Policy
Last Updated: Feb 6 2025
Welcome to Zerras Footwear! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, zerrasfootwear.com.
1. Information We Collect
We collect and process different types of personal data, including:
Personal Identification Information (e.g., name, email address, phone number, shipping and billing addresses)
Order Information (e.g., purchase history, transaction details, payment information)
Account Information (e.g., login credentials, preferences, saved items)
Cookies & Tracking Data (e.g., IP address, browser type, pages visited, device information)
Communication Data (e.g., messages sent to customer support, feedback, inquiries)
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Improve our website and services
Send marketing and promotional content (with your consent)
Ensure compliance with legal obligations
3. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods:
Inactive accounts: 2 years
Pending orders: 3 months
Failed orders: 3 months
Cancelled orders: 3 months
Completed orders: 7 years
4. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze site performance. Our cookie categories include:
Essential Cookies: Necessary for website functionality
Analytical Cookies: Track usage data for improvements (via MonsterInsights)
Marketing Cookies: Used for targeted advertising
By using our website, you consent to our use of cookies. You can manage cookie preferences through our Complianz cookie management tool.
5. How We Share Your Data
We do not sell your personal information. However, we may share data with:
Payment Processors: To securely process transactions
Shipping Providers: To deliver your orders
Analytics & Marketing Tools: To improve our services
Legal Authorities: If required by law
6. Your Rights & Choices
You have the right to:
Access, update, or delete your personal data
Opt-out of marketing communications
Restrict or object to data processing
Withdraw cookie consent at any time
For any privacy-related requests, contact us at contact@zerrasfootwear.com
7. Data Security
We take security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, or misuse.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website with the “Last Updated” date.
10. Contact Us
If you have any questions about this policy, contact us at: Zerras Footwear
Email: zerrasfootwear.com
Website: zerrasfootwear.com
Thank you for trusting Zerras Footwear with your privacy!